Privacy Policy — Atomos Education

This Privacy Policy describes how Atomos Education Pvt Ltd ("Atomos", "we", "us", or "our") collects, uses, and protects information when you visit atomosen.in or use our services. By using our services you agree to the practices described herein.

1. Information We Collect

1.1 Information You Provide

Account registration: Full name, institute name, mobile number, email address, and password.
Orders & quotations: Delivery address, customization instructions (header text, watermark name or logo, cover page selection), and payment references.
Communications: Messages, support queries, or feedback submitted through any channel.

1.2 Automatically Collected Information

Usage data: Pages visited, session duration, browser type, device type, and IP address.
Session cookies: Cart contents, login sessions, and interface preferences.

1.3 Third-Party Sources

Payment gateways: Transaction confirmation references only — we do not store card or banking credentials.
Logistics partners: Dispatch and delivery status provided by transport companies.

2. How We Use Your Information

To process, produce, and fulfil orders for customized study material;
To create and manage your account on atomosen.in;
To send order confirmations, dispatch updates, and payment receipts;
To provide customer support and respond to queries;
To send transactional notifications via SMS, email, or in-app;
To improve our products, services, and platform;
To comply with applicable legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Sharing of Information

Service providers: Cloud storage, payment processors, SMS/email delivery services, and courier partners acting as data processors under confidentiality obligations;
Legal authorities: Where required by applicable law, court order, or regulatory direction;
Business transfers: In a merger, acquisition, or sale of assets, data may transfer to the successor entity with prior notice to users.

4. Cookies

We use strictly necessary cookies for session management and cart functionality. We do not use advertising or cross-site tracking cookies. Disabling cookies may affect site functionality.

5. Data Retention

Personal data is retained for as long as your account is active or as necessary to fulfil services, resolve disputes, and meet legal obligations. Order and financial records are retained for a minimum of seven (7) years as required under Indian accounting and tax law.

6. Security

We implement industry-standard technical and organizational safeguards — including encrypted storage, access controls, and secure HTTPS transmission — to protect your data. No method of internet transmission is completely secure; we cannot guarantee absolute security.

7. Children's Privacy

Our services are directed to educational institutions and their authorized representatives. We do not knowingly collect personal data from individuals under 18 years of age. If such data is discovered, it will be deleted promptly upon notification.

8. Your Rights

Under applicable law you may request to:

Access a copy of personal data we hold about you;
Correct inaccurate or incomplete data;
Delete your data (subject to mandatory legal retention periods);
Withdraw consent for marketing communications at any time.

Submit requests to: atomoseducation@gmail.com

9. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices and encourage you to review those sites' policies.

10. Changes to This Policy

We may update this policy periodically. Registered users will be notified of material changes by email or in-app notification. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of courts in Nashik, Maharashtra, India.

12. Contact

Atomos Education Pvt Ltd
Email: atomoseducation@gmail.com
Website: atomosen.in
Jurisdiction: Nashik, Maharashtra, India